Description: Services relating to authentication, access, role-based provisioning, etc.
Eligibility: Prospective students, students, alums, faculty and staff
How to request: ITS Help Request system and provisioning and de-provisioning as part of college workflows.
Initiated: Students are provisioned as part of the application process. Faculty and staff provisioned as part to the college employee on-boarding process. Roles and access change as determined by college processes. Password resets available through the MyWofford portal. Special assistance provided via the ITS Help Request system and the IT Help Center.
Availability: Automated and self-service changes available 24x7 except during designated maintenance times. Other assistance available during normal business hours (8am – 5pm, Monday through Fridays except holidays and shutdowns.)
Charges: There is no charge for this service.
Owner: Matt Fisher