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IT Service Catalog

Information Technology Service descriptions

Application and Data Integration

Application and Data Integration

Description: Develops data interfaces, data transformations, data aggregations and data modernization between information systems applications. The nature of these services can be one-time data conversion/migrations or in support of regularly scheduled data interfaces.

Eligibility:  Faculty and staff with approval from the appropriate staff data steward

How to request:  ITS Help Request system, as required for an approved ITS project charter

Initiated:  Upon request approved by a data steward, as part of service transformation, and new application projects

Availability: Consulting and project support available Monday through Friday 8am to 5pm, except holidays, and shutdowns; and as scheduled by application needs excluding designated maintenance windows.

Charges:  Conditional on project process or sponsorship

Features:

  • Direct system-to-system data integration
  • Data replenishment and maintenance
  • Data aggregation for analytics and reporting
  • Crosswalk table maintenance
  • Consulting on application programming interface requirements
  • Secure log-in through Wofford Single Sign-On (as described in our Identity and Access Management service)

Owner: Bryan Blackwell

Pre-requisites:

  • Approval from the appropriate data stewards
  • Vendor provided file transfer formats
  • Vendor support for Wofford Single Sign-on methods
  • Approved request for change for new interface go-live
  • Functioning on-campus server and network environment
  • Functioning and accessible hosted cloud platform

Delivery Channels:

  • Consulting
  • Functioning data interface

Service Targets:

  • Functioning solution in support of approved project charters
  • Completed ITS Help Request
  • Successful post-implementation review
  • Mean time to repair break/fix incidents less than 7.5 business days