IT Service Catalog

Application and Data Integration

Description: Develops data interfaces, data transformations, data aggregations and data modernization between information systems applications. The nature of these services can be one-time data conversion/migrations or in support of regularly scheduled data interfaces.

Eligibility:  Faculty and staff with approval from the appropriate staff data steward

How to request:  ITS Help Request system, as required for an approved ITS project charter

Initiated:  Upon request approved by a data steward, as part of service transformation, and new application projects

Availability: Consulting and project support available Monday through Friday 8am to 5pm, except holidays, and shutdowns; and as scheduled by application needs excluding designated maintenance windows.

Charges:  Conditional on project process or sponsorship

Features:

• Direct system-to-system data integration
• Data replenishment and maintenance
• Data aggregation for analytics and reporting
• Crosswalk table maintenance
• Consulting on application programming interface requirements
• Secure log-in through Wofford Single Sign-On (as described in our Identity and Access Management service)

Owner: Bryan Blackwell

Pre-requisites:

• Approval from the appropriate data stewards
• Vendor provided file transfer formats
• Vendor support for Wofford Single Sign-on methods
• Approved request for change for new interface go-live
• Functioning on-campus server and network environment
• Functioning and accessible hosted cloud platform

Delivery Channels:

• Consulting
• Functioning data interface

Service Targets:

• Functioning solution in support of approved project charters
• Completed ITS Help Request
• Successful post-implementation review
• Mean time to repair break/fix incidents less than 7.5 business days