Description: Support for end-point devices, such as computers and mobile devices, and associated operating and application software.
Eligibility: students, faculty, and staff
How to request: Contact the IT Help Center
Initiated: request for assistance from student, faculty, or staff member; software updates initiated by the College’s computer replacement cycle; new computer purchased through ITS.
Availability: This service is available between 8:00am and 5:00pm Monday through Friday except holidays and campus shutdowns.
Charges: There is no charge for software support. College computer and software purchases may incur charges as described in the IT Purchasing service.
Owner: Kashalett Foster