Technology Training
Description: Training services for faculty, staff, and students on IT applications and systems
Eligibility: faculty, staff, students
How to request: Contact the IT Help Center
Initiated: Request through the IT Help Center; self-service training materials
Availability:
- 8:00 am – 5:00 pm M-F except holidays and campus shutdowns.
- After hours by arrangement.
- Online content available 24 hours a day, 7 days a week.
Charges: In-house training and Wofford developed content at no charge. Outside trainers or licensed content may incur charges.
Features:
- Coordinates and schedules training sessions and classes
- Develops in-house training materials to support standard Wofford software
- Facilitates on-line access to in-house training materials
- Coordinates activities with 3rd party training providers when appropriate
- Licenses 3rd party training materials as necessary; manages training licenses
- Works with college librarians to acquire appropriate 3rd party training materials and resources for the college’s collections
Owner: Kashalett Foster
Pre-requisites:
- Wofford ID and password may be required to access some training resources
- Some training sessions and classes may require advance registration
- Training sessions and classes may require minimum enrollment/participation
Delivery Channels:
- Catalog of on-line training
- Personal consultations
- Training sessions and classes
Service Targets:
- TechQual service rating for training and on-line self-help materials above minimum
