Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

IT Service Catalog

Information Technology Service descriptions

Technology Training

Technology Training

Description: Training services for faculty, staff, and students on IT applications and systems

Eligibility:  faculty, staff, students

How to request:  Contact the IT Help Center

Initiated:  Request through the IT Help Center; self-service training materials

Availability: 

  • 8:00 am – 5:00 pm M-F except holidays and campus shutdowns.
  • After hours by arrangement.
  • Online content available 24 hours a day, 7 days a week.

Charges:  In-house training and Wofford developed content at no charge. Outside trainers or licensed content may incur charges.

Features:

  • Coordinates and schedules training sessions and classes
  • Develops in-house training materials to support standard Wofford software
  • Facilitates on-line access to in-house training materials
  • Coordinates activities with 3rd party training providers when appropriate
  • Licenses 3rd party training materials as necessary; manages training licenses
  • Works with college librarians to acquire appropriate 3rd party training materials and resources for the college’s collections

Owner: Kashalett Foster

Pre-requisites:

  • Wofford ID and password may be required to access some training resources
  • Some training sessions and classes may require advance registration
  • Training sessions and classes may require minimum enrollment/participation

Delivery Channels:

  • Catalog of on-line training
  • Personal consultations
  • Training sessions and classes

Service Targets:

  •  TechQual service rating for training and on-line self-help materials above minimum